Field Service

We are committed to helping you sustain your operational targets, whether that’s availability, reliability, production or a combination of all three. That’s why our world-class gas generator maintenance service extends to on-site support.

Our highly skilled field specialists are available to deploy to your site, no matter where your equipment is located in the world.  From land-based gas compression installations to offshore power generation packages, we have the knowledge, resources and more than three decades of field based experience to meet your on-site maintenance requirements.

We offer single point of contact co-ordination and work seamlessly and consistently with you.   From gas generator inspections, removals and installations, to troubleshooting, fault finding, on site repairs and re-commissioning duties, we’ll be there for you whenever and wherever you need us.

We have access to the latest digital OEM information at all times during site visits. Our field engineers will integrate with your personnel, subcontractors and procedures. We ensure your on-site requirements are met efficiently, minimising interruption to your operation.  Our field expertise is further strengthened by our customer support teams and engineering specialists at our three global service facilities.

We understand that complying with Health, Safety and Environmental (HSE) requirements is of the utmost importance during any site-based activity.  We have developed strict policies, risk assessments and method statements which we continually refine for site activities throughout the world. We are committed to mitigating risk and promoting safe working practices in challenging working situations.

All of our field service engineers are appropriately trained and certified for immediate mobilisation to most global locations, including offshore, marine and nuclear environments.

Get in touch with us to discuss your gas generator field service requirements.

Before we begin any work at your site, we review and share applicable risk assessments and method statements specific to the task requirement. This of course ensures complete adherence to health, safety and environmental requirements.

Our field specialists will mobilise with all of the required tooling and equipment to complete the required on-site tasks, providing a full turnkey service regardless of your location.

And we’ll share our findings with you after a site visit.  Our comprehensive site visit report will share information relating to the serviceability of your equipment, including any repair or removal recommendations.  We’ll discuss the findings with you to enable you to confidently continue operating, or take action as required to avoid unscheduled events arising during subsequent operation.